Privacy Policy

VONOSIS Co., Ltd. (“Company”) would like to inform individuals who contact the Company that the Company is required to collect, process, and use your personal data in accordance with this Privacy Policy.

When you contact the Company, provide your personal information, or submit any information for the purpose of communication, coordination, and/or receiving services from the Company, it shall be deemed that you acknowledge and agree to the terms and conditions set forth in this Privacy Policy.

Personal Data We Collect

The Company may collect your personal data through various channels, including:

Directly provided information
Information obtained through communication between you and the Company.
Information provided indirectly
Information received from third parties where you have authorized such parties to disclose or transfer your personal data to the Company.
Automatically collected information
Information collected through systems when you visit the Company’s website and/or use the Company’s services.

The personal data collected and processed by the Company may include:

Full name and related identification information (including information of your authorized representative, where applicable)
Contact information such as telephone number, email address, or social media account details
Other personal information provided during communication, such as inquiries, interests, or supporting information that may identify you
Technical information collected through website usage, including IP address, cookies, and browsing behavior data

Purpose of Personal Data Processing

The Company collects, uses, and processes personal data for the following purposes:

To manage and respond to communications, including answering inquiries, providing requested information, handling complaints, receiving feedback, coordinating services, preparing service agreements, and performing obligations agreed between you and the Company.
To comply with legal obligations, including accounting, taxation, and other regulatory requirements.
To develop and improve business relationships and enhance service quality, including quality control, service analysis, management improvement, problem-solving, employee training, and future service planning.
To protect and exercise the Company’s legal rights in the event of disputes between you and the Company.
Where consent has been provided, to process personal data for specific purposes such as marketing communications, promotional activities, and sending company updates.

Retention Period of Personal Data

The Company will retain and process your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

The retention period may vary depending on:

The duration required to provide services or fulfill contractual obligations
Legal requirements regarding data retention
Business requirements for improving services and maintaining business relationships
The period necessary to protect the Company’s legal rights
The period until consent is withdrawn, where processing is based on consent

Disclosure of Personal Data

In general, the Company will not disclose your personal data unless necessary.

Your personal data may be disclosed to:

External service providers, business partners, or consultants who support the Company’s operations and services, only to the extent necessary and within the purposes specified in this Privacy Policy.
Government authorities where disclosure is required by law, regulations, court orders, or official requests.

The Company implements appropriate security measures to protect personal data against unauthorized access, use, alteration, modification, or disclosure. These measures are reviewed periodically to ensure compliance with applicable laws and regulations.

Data Subject Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Right to withdraw consent
Right to access your personal data
Right to request a copy of your personal data
Right to request correction of inaccurate information
Right to object to personal data processing
Right to data portability
Right to request deletion or destruction of personal data when it is no longer necessary
Right to request restriction of personal data processing
Right to lodge a complaint with relevant authorities

Contact Information

Data Protection Officer

Address:
9/197 Soi Ratchapracha 4, Chatuchak, Bangkok 10900, Thailand

Email / Telephone:
Marcom@vonosis.co.th
Tel: +66 (02) 911-1999